Personal support – also on-site

In good hands at all times during your hiking holiday

Whether it’s when you first contact us to inquire about your holiday, during your travel preparations or on-site – we are always here for you! Personal on-site support in the holiday destination is an integral part of our hiking tours and our experienced, reliable travel professionals are always available for you. So you feel safe and in good hands during our individual hiking tours across Europe and you are always well informed. One more thing: Perhaps you can elicit one or two insider tips from out on-site station managers about what else you can experience away from the hiking trails!

Personal support on-site: how does it work?

When you arrive safely at your destination, questions or uncertainties can arise: queries about the hiking stages, questions about the weather, uncertainties about the feasibility of some tours in the event of roadblocks, questions about transfers or accommodations. So that you always have a feeling of security and that you are in good hands during your well-deserved break, we provide personal and reliable support on-site. From the welcome talk to the guest transfer and luggage transport – with our support you have a personal face and direct contact person during your holiday. Competent, fast and reliable – these are the essential factors that make up a successful hiking tour. Our experienced travel experts and station managers on-site guarantee precisely these important factors.

Personal service on a hiking holiday: the special thing about it

Hiking in Bolzano in South Tyrol

On our Eurohike walking holidays you will be looked after personally, warmly and competently. The best thing about it? During your active trip you will usually be looked after by the same person throughout. As soon as you arrive you will enjoy personal support during a welcome meeting, where you will find numerous valuable recommendations for your tour and receive your detailed travel documents. Note: Our welcome meetings take place on all Eurohike Original Tours, provided the local COVID-19 regulations allow it – find more on the subject of safety on an active holiday here. Our supervisors have been working for us for many years and know the respective regions, the country and people very well. Don’t. hesitate to ask for valuable insider tips or recommendations. At the end of your tour, we look forward to your direct travel feedback – tell our Eurohike team or our on-site supervisors how you found your hiking holiday. Tip: All hard-working feedback writers are automatically entered into our annual travel feedback competition.

Luggage transfer on your hiking holiday

Our Eurohike WANDERPLUS not only includes personal on-site support, overnight stays in inviting accommodation, availability on our service-hotline or our detailed travel documents. The reliable and uncomplicated luggage transfer during the hiking holiday is an essential part of our all-round package. In our travel destinations all over Europe, we try to carry out luggage transfers with our own employees. Note: Only in exceptional circumstances is transport carried out by taxi service. With this we guarantee punctual and careful delivery of your luggage to the next accommodation. And if you don’t feel like hiking at all – no problem! Our luggage transfers are also a wonderful way to hitch a ride.

Signpost at the circular walk in Mölten

Personal guest transfer on your hiking holiday

In order to avoid complicated return journeys by public transport and to make the return journey as pleasant as possible for you, we also offer our own, organized return transfers. Let us know how we can support you with your return transfer. Our team is looking forward to saying goodbye personally and gathering some valuable feedback.

Florian Frisch
Safe & competent: On our hiking tours you enjoy excellent support – in advance and on-site.
Florian Frisch, Team lead
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