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Expertly Trained for Your On-Site Support

Group photo of 16 people in outdoor clothing on a green meadow. Rolling hills and forest visible in the background under cloudy sky.

Quality starts with the people who welcome you on the ground. On a Eurohike Walking Holidays, you’ll enjoy professional, on-site support — from a personal check-in and detailed travel documents to the safe and reliable transport of your luggage.

To ensure this high standard across all our destination offices in Europe, we provide individualized training for all our team members. Step inside the Eurohike Training Days 2026 and see exactly how we prepare for your next adventure. For us, hiking means arriving and feeling completely at ease. Feeling at ease — that’s what a Eurohike Walking Holiday is all about!

Group photo of 16 people in outdoor clothing on a green meadow. Rolling hills and forest visible in the background under cloudy sky.

Product knowledge and insider tips

No one knows the trails better than those who call them home. That’s why we rely on local expertise: in Tuscany, our team greets you with a genuine “buon giorno,” while in Bolzano, at our destination office, Stefano Mancinelli welcomes you in two languages. On the Portuguese island of Madeira, our colleague Ricardo Gouveia is already waiting for you with the island’s best insider tips. So where exactly are our European destination offices located?

As locals, our destination office manager know more than just the official routes — they know the hidden highlights. To ensure this knowledge fits seamlessly into our travel experience, we go into detail: in in-depth training sessions with our product management team, we cover everything essential for the 2026 season — from precise route planning and using our Eurohike on Tour app to every detail of your travel documents.

Our team are exceptionally well prepared, with product training that provides the latest insights into both our existing and new hiking vacations.

Training session in modern conference room with presenter at screen showing 'Willkommen' and participants seated at tables with materials.

Knowledge Sharing across a range of topics

But that is not all! We also provide training on various other essential topics, including:

  • Finance
  • Travel Contract Details
  • Resilience and Stress Management
  • Workplace Health and Safety 
  • Proper Lifting Techniques
  • Safe Vehicle Loading
  • Bike Mechanics
  • Hands-on Vehicle and Bike Training at our Regional Bases

 

Our Training Days program is continuously reviewed, updated, and refined to ensure it stays current and effective.

 

Man in dark polo shirt presenting to a screen showing 'Jahresschwerpunkte 2026' in a bright training room with wooden floor.

Our Eurohike destination offices

Do you know where our Eurohike destination offices are located across Europe? Our travel experts and on-site support teams make sure every detail runs smoothly — with detailed travel documents, carefully selected accommodations, and reliable luggage transfers. Get to know our destination offices and the dedicated teams who make your hiking vacation truly unforgettable.

 

Map of Europe showing multiple red location markers indicating Eurohike stations across countries including Austria, Germany, France, Spain, and Italy.

Your point of contact in Bolzano, South Tyrol

For our Eurohike Walking Holidays in South Tyrol, our Bolzano regional base serves as the central hub for all active tours in northern Italy. Here, on-site manager Stefano Mancinelli and his dedicated team welcome you. Embark on your own active adventure on our Reschensee to Lake Caldaro hiking tour and explore the historic Via Claudia on foot or discover the many treasures of South Tyrol on our South Tyrolean Wine & Alpine Pastures Trail tour. This region is also perfect for a shorter hiking getaway.

Tip: Hiking vacations in South Tyrol are also a great choice if you’re traveling with your dog.

Smiling hiker wearing turquoise jacket with backpack on green hillside near Bozen. Forested hills and blue sky in background.

Vehicle safety training

Another training from last year that we’d like to highlight during the Training Days focused on safe vehicle handling. A group of our team members had the chance to participate in an engaging course at the ARBÖ center in Straßwalchen, with a key focus on safely towing a bike trailer. The insights and best practices from this training were then shared with staff at all our regional bases during the Training Days.

 

The Start: Your Welcome meeting

Your vacation begins with peace of mind: upon arrival, you are personally welcomed by our guest support team. During your welcome meeting, we take the time to go through your travel documents, which will be waiting for you at your hotel, point by point. From the route book and hotel list to vouchers for cable cars and transfers — we explain every detail. To ensure this briefing is the perfect kickoff for your journey, we prepare our team extensively during the Training Days. This ensures you always have an expert by your side at your regional base, ready to provide professional answers to any question.

Eurohike staff member showing hiking map to couple at outdoor table with rolling hills and village in background. Banner displays eurohike.at branding.

The invisible advantage: Precision Luggage transfer

Hike without the heavy lifting: a highlight of every Eurohike vacation is our reliable luggage transfer. While you enjoy nature completely carefree with only a light daypack, our team performs a logistical masterpiece behind the scenes. To ensure your suitcase is waiting for you at your next accommodation by evening, we precisely coordinate countless pieces of luggage across a wide variety of routes. This precision is no accident: at the Eurohike Training Days, perfecting luggage logistics is a core focus, allowing you to fully concentrate on the trail ahead.

Man loading black suitcase into white Eurohike luggage transport van with green branding. Open rear doors show cargo space with backpacks.

Expertly prepared for every situation

Hiking in the great outdoors is an experience we all love. However, if nature surprises us with unexpected events, or a section of the trail is closed on short notice for maintenance, we won’t leave you stranded. Your on-site guest support responds immediately and knows the best alternatives. Through a direct line to our headquarters in the Salzburg Lake District, our travel specialists are always up to date. Whether by phone or email, we ensure clear information and a completely safe walking holiday.

Telephone service of an employee
White daisies with yellow centers in green grass on alpine meadow. Mountain peak Deneck visible in background under blue sky in Styria.

Mindful, step by step

We love the untouched nature that our trails lead through. To ensure these breathtaking landscapes and precious habitats remain as pure for future generations as they are today, sustainable travel is a cause close to our hearts. We are constantly seeking ways to reduce our ecological footprint. Our destination offices are expertly trained to provide you with valuable tips for an eco-conscious hiking experience. A major milestone in April 2025 was achieving our Travelife certification — yes, we are officially certified! When we all treat our environment with mindfulness, we preserve what makes hiking so special: intact, wild nature.

Ready together for the season Kickoff

Networking, Eurohike-style: during our Training Days, we bring experts from all our destination offices together at one table. Since many of our colleagues have been part of the Eurohike family for years, there is always a warm, familiar atmosphere when they arrive in Obertrum. Laughter, “shop talk,” and shared excitement for welcoming our first guests of the 2026 season fill the air. Our traditional farewell dinner provides the perfect setting for this exchange, allowing us to reflect on the training days while enjoying excellent cuisine in a relaxed atmosphere.

Five people sitting at a wooden table in a cozy restaurant during Eurofun Touristik Training Days 2026 dinner, smiling at the camera.
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